Help & support

I have received an email with a payment request. Did you send this to me?

Cybercriminals are using increasingly creative methods to steal information from consumers and merchants on the internet. Unfortunately, they are also exploiting Payconiq's increased brand awareness for this purpose.

If you have any doubts about whether an email is from us, visit our website for tips on how to spot phishing emails. Still not sure? Don't hesitate to contact us to confirm that the email in question did in fact come from us. Please, get in touch using our contact form.

Have you identified a suspicious or fraudulent message? Please forward it to suspicious@safeonweb.be.

I want to ask a question to customer service

Other FAQs