How can I request a Bancontact Pro portal password?

If you have forgotten your password, or if the link provided in the password email is no longer valid, please follow these steps:

Open portal.bancontactpro.com.
Click 'Forgot password'.
Enter the email address you provided on your Bancontact Pro contract.
If you do not receive an email with a link to reset your password, please contact customer service.

Still no luck? Please fill in the request form and we will reinstate your access as quickly as possible.