When will a payment from a customer appear in my bank account?
All transactions made on the same working day in your business are collected and transferred to your bank account the following day as a single amount via the Bancontact Company account number.
Please note: some banks take slightly longer than others to process transfers. This means that you may receive the transfer in your account on the same working day, but it may also take one or two working days.
Would you like to view each individual transaction, as well as the payer name and the message? You can easily do so in the Bancontact Pro portal.
Other FAQs
- Bancontact Pro solution
- My Bancontact Pro payouts
- Managing my Bancontact Pro account
- Bancontact Pro solutions for professionals
- Request a Bancontact Pro contract
- Get started with the Bancontact Pro portal
- My Bancontact Pro invoices
-
Operating fee
- What is included in the yearly invoiced operating fee of 18 €?
- Will I be refunded the remaining operating fee if I cancel my Bancontact Pro contract?
- Does the operation fee still apply when no transaction has been made?
- What if I, as the Bancontact Pro Merchant, disagree with the operating fee?
- My VAT number has changed. Why am I being charged an operating fee again?
-
Bancontact Pro payment app
- Is there an app for professionals?
- How can I receive payments through the Bancontact Pro payment app?
- Do I use the same credentials to log in to the Bancontact Pro portal and the Bancontact Pro payment app?
- How does the Bancontact Pro app user and device management work?
- How do I create a Bancontact Pro app user?