What if I, as the Bancontact Pro Merchant, disagree with the operating fee?
Merchants who do not agree with the operational fee can terminate their merchant agreement at any time free of charge.
To terminate a merchant agreement, merchants are requested to fill out the contact form.
Once the merchant agreement has been terminated, it will no longer be possible to receive payments via Bancontact Pro.
Other FAQs
- Bancontact Pro solution
- My Bancontact Pro payouts
- Managing my Bancontact Pro account
- Bancontact Pro solutions for professionals
- Request a Bancontact Pro contract
- Get started with the Bancontact Pro portal
- My Bancontact Pro invoices
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Operating fee
- What is included in the yearly invoiced operating fee of 18 €?
- My VAT number has changed. Why am I being charged an operating fee again?
- Will I be refunded the remaining operating fee if I cancel my Bancontact Pro contract?
- Does the operation fee still apply when no transaction has been made?
- What if I, as the Bancontact Pro Merchant, disagree with the operating fee?
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Bancontact Pro payment app
- Is there an app for professionals?
- How can I receive payments through the Bancontact Pro payment app?
- Do I use the same credentials to log in to the Bancontact Pro portal and the Bancontact Pro payment app?
- How does the Bancontact Pro app user and device management work?
- How do I create a Bancontact Pro app user?