What if I, as the Bancontact Pro Merchant, disagree with the operating fee?
Merchants who do not agree with the operational fee can terminate their merchant agreement at any time free of charge.
To terminate a merchant agreement, merchants are requested to fill out the contact form.
Once the merchant agreement has been terminated, it will no longer be possible to receive payments via Bancontact Pro.
Other FAQs
- Bancontact Pro solution
- My Bancontact Pro payouts
- Managing my Bancontact Pro account
- Bancontact Pro solutions for professionals
- Request a Bancontact Pro contract
- Get started with the Bancontact Pro portal
- My Bancontact Pro invoices
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Operating fee
- What is included in the yearly invoiced operating fee of 18 €?
- Does the operation fee still apply when no transaction has been made?
- My VAT number has changed. Why am I being charged an operating fee again?
- What if I, as the Bancontact Pro Merchant, disagree with the operating fee?
- Will I be refunded the remaining operating fee if I cancel my Bancontact Pro contract?
- Bancontact Pro payment app