How can I request a new QR code sticker?
Does your QR code sticker need to be replaced?
You can request a new one using our request form. You will receive your new sticker within 10 working days after we have processed your request.
In the meantime, you can print your own QR code. Learn how here.
Other FAQs
- Bancontact Pro solution
- My Bancontact Pro payouts
- Managing my Bancontact Pro account
- Bancontact Pro solutions for professionals
- Request a Bancontact Pro contract
- Get started with the Bancontact Pro portal
- My Bancontact Pro invoices
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Operating fee
- What is included in the yearly invoiced operating fee of 18 €?
- My VAT number has changed. Why am I being charged an operating fee again?
- Does the operation fee still apply when no transaction has been made?
- What if I, as the Bancontact Pro Merchant, disagree with the operating fee?
- Will I be refunded the remaining operating fee if I cancel my Bancontact Pro contract?
- Bancontact Pro payment app