How can I change my bank account number (IBAN)?
You can change your IBAN yourself. This applies to both your invoicing IBAN and the IBAN linked to your product(s).
Changing your invoicing IBAN:
Go to portal.bancontactpro.com and click on “Invoicing details” in the menu. Here you can easily change your details.
Changing the payment IBAN for a product:
Go to portal.bancontactpro.com and click on “Shops and products” in the menu. Select the shop that the desired product is part of. You will see an overview of all products within the shop. Find the product you want to change and click on “Edit”.
Other FAQs
- Bancontact Pro solution
- My Bancontact Pro payouts
- Managing my Bancontact Pro account
- Bancontact Pro solutions for professionals
- Request a Bancontact Pro contract
- Get started with the Bancontact Pro portal
- My Bancontact Pro invoices
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Operating fee
- What is included in the yearly invoiced operating fee of 18 €?
- Does the operation fee still apply when no transaction has been made?
- Will I be refunded the remaining operating fee if I cancel my Bancontact Pro contract?
- What if I, as the Bancontact Pro Merchant, disagree with the operating fee?
- My VAT number has changed. Why am I being charged an operating fee again?
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Bancontact Pro payment app
- Is there an app for professionals?
- How can I receive payments through the Bancontact Pro payment app?
- Do I use the same credentials to log in to the Bancontact Pro portal and the Bancontact Pro payment app?
- How does the Bancontact Pro app user and device management work?
- How do I create a Bancontact Pro app user?
