About Bancontact Company
Bancontact Company is the benchmark for electronic payments in Belgium. Our story began in 1979 with the birth of the Bancontact network. Since then, we have consistently anticipated the needs of the market – from the introduction of the Proton electronic wallet in 1995 to pioneering mobile QR payments in 2014. Today, with over 2.5 billion transactions annually and millions of users, we remain deeply embedded in the daily lives of consumers and professionals alike.
Solutions for every need
Consumers
Card or app? It is entirely up to you. We ensure a smooth, secure, and familiar shopping experience for all Belgians, whether you prefer tapping your card or scanning a QR code with Bancontact Pay or your bank app.
Professionals
Ready to accept payments with both Bancontact and Wero with ease? With Bancontact Pro, we offer the ideal solutions to keep your business or event running smoothly. Or take a look at our partners’ terminal and online solutions.
Partners
Looking to innovate together? Join us as a partner to integrate our payment technology into your systems and help us build the next generation of payment experiences.
A new chapter: the Bancontact umbrella
In 2026, we simplified our brand architecture to offer greater clarity and consistency. By bringing all our activities under the unified Bancontact banner, we’ve made it easier for everyone to navigate the digital payment landscape. Our core brands now include:
Bancontact Pay
The evolution of our mobile payment solution for consumers.
Whether you are using the dedicated Bancontact Pay app or your own trusted bank app, this is your go-to for scanning to pay in-store, online, or between friends.
Bancontact Card
Our trusted standard for online and in-store payments using your physical or digital debit card.
Bancontact One Click
A seamless solution for one-click payments, designed for speed when your card details are already securely registered on a website or in an app.
Bancontact Pro
A dedicated suite of tools for professionals, including the Bancontact Pro portal, designed to help businesses of all sizes manage their transactions effortlessly.
Our challenges and opportunities
In the face of the new digital reality, we are being challenged by changes in customer expectations, rapidly developing technologies, evolving payment economics and the rise of digital infrastructure.
We embrace these challenges. They change and shape the payment landscape and define our ambitions.
Our mission
We are transforming the way people pay and get paid, helping businesses grow, improving the shopping experience and advancing towards a world beyond cash.
By leveraging more than 45 years of experience and the spirit of a pioneer in the new European payments landscape we are the trusted Belgian companion of our customers in their daily life. We are committed to continuously rethinking our payment services.
We aim to respond to the evolving payment needs of our merchants, consumers and partners. Innovation is what drives us, in line with the demands and expectations of today’s market.
We integrate new technologies to create seamless, secure payment experiences that make life easier for everyone.
As a local actor, we support the Belgian economy by building a strong ecosystem and offering a retail payment scheme safeguarded from external geopolitical influences.
Our vision
Consumers and businesses experience profound changes in their payment habits. New technologies, abundance of choice and the quest for European sovereignty in payments bring a lot of complexity resulting in uncertainty.
In this constantly evolving landscape, we want to remain the reference for payments in Belgium and beyond by evolving reliable, innovative, privacy-first and user-friendly payment solutions which rely on a strong and extended ecosystem and state-of-the art technology.
We aim to continuously meet the expectations of all stakeholders in the value chain and bring peace of mind to consumers and businesses in Belgium and beyond.
We believe that a locally anchored but connected to Europe, well-functioning and independent payment system is vital for a healthy economy.
Our values
Our values define the way we work.
Dedicated
We are reliable and honest team players for a company that wants to be a trustworthy and respected employer.
We spare no time or effort in serving our community.
Leading Edge
We are always looking for better and innovative ways to do things, and we constantly seek out comprehensive new ideas to remain leading-edge.
We engage in creativity and collaboration.
We are positive and proactive, and we dare to take initiative.
Easy
We avoid using confusing jargon and keep things simple.
We like to keep internal lines short and our company structures and processes as simple and transparent as possible.
Here 4 you
We are there for each other as we think team spirit is crucial for the success of the company.
We are straightforward and honest to each other.
We are open to different opinions and we embrace diversity.
We care about work/life balance, and we give people a warm welcome.
Privacy & security
Bancontact Company is a trusted and regulated payment institution operating under the supervision of the National Bank of Belgium. As an official payment institution, we offer secure and reliable payment services to consumers, merchants and partners. This way we serve the Belgian community.
We are committed to delivering easy and leading-edge payment experiences while ensuring the highest level of security and compliance with industry regulations.
