Will I receive a QR code sticker following activation?
Have you chosen one of the Bancontact Pro solutions listed below? If so, you will automatically receive a QR code sticker in your welcome pack by post within 10 days of your application.
- Bancontact Pro sticker solution
- Bancontact Pro payment app
Would you like to get started straight away? Whilst you wait for your welcome pack, you can print your QR code yourself. You can read how to do this here.
Did you receive a welcome email for your payment solution more than 10 days ago, but haven’t received a sticker yet? Please contact us via the link below.
Other FAQs
- Bancontact Pro solution
- My Bancontact Pro payouts
- Managing my Bancontact Pro account
- Bancontact Pro solutions for professionals
- Request a Bancontact Pro contract
- Get started with the Bancontact Pro portal
- My Bancontact Pro invoices
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Operating fee
- What is included in the yearly invoiced operating fee of 18 €?
- Does the operation fee still apply when no transaction has been made?
- My VAT number has changed. Why am I being charged an operating fee again?
- Will I be refunded the remaining operating fee if I cancel my Bancontact Pro contract?
- What if I, as the Bancontact Pro Merchant, disagree with the operating fee?
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Bancontact Pro payment app
- Is there an app for professionals?
- How does the Bancontact Pro app user and device management work?
- How can I receive payments through the Bancontact Pro payment app?
- Do I use the same credentials to log in to the Bancontact Pro portal and the Bancontact Pro payment app?
- How do I create a Bancontact Pro app user?