Why do I need to update my business information in the Bancontact Pro-portal?
As a financial institution, Bancontact Company is legally obliged to hold up-to-date customer details. We therefore ask you to check via the Bancontact Pro portal whether your company details are still correct and to submit any missing documents.
You can submit the following changes directly via the portal:
- A change in the composition of the board.
- A new IBAN number for your payments.
- A change in the type of business activity.
By keeping this information up to date, you ensure that your account complies with current government regulations.
Other FAQs
- Bancontact Pro solution
- My Bancontact Pro payouts
- Managing my Bancontact Pro account
- Bancontact Pro solutions for professionals
- Request a Bancontact Pro contract
- Get started with the Bancontact Pro portal
- My Bancontact Pro invoices
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Operating fee
- What is included in the yearly invoiced operating fee of 18 €?
- Does the operation fee still apply when no transaction has been made?
- My VAT number has changed. Why am I being charged an operating fee again?
- Will I be refunded the remaining operating fee if I cancel my Bancontact Pro contract?
- What if I, as the Bancontact Pro Merchant, disagree with the operating fee?
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Bancontact Pro payment app
- Is there an app for professionals?
- How does the Bancontact Pro app user and device management work?
- How can I receive payments through the Bancontact Pro payment app?
- Do I use the same credentials to log in to the Bancontact Pro portal and the Bancontact Pro payment app?
- How do I create a Bancontact Pro app user?