Help & support

Why do I need to update my business information in the Bancontact Pro-portal?

As a financial institution, Bancontact Company is legally obliged to hold up-to-date customer details. We therefore ask you to check via the Bancontact Pro portal whether your company details are still correct and to submit any missing documents.

You can submit the following changes directly via the portal:

  • A change in the composition of the board.
  • A new IBAN number for your payments.
  • A change in the type of business activity.

By keeping this information up to date, you ensure that your account complies with current government regulations.

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