Parking with Seety | I paid for a longer period but left earlier. Can I get a refund?
Yes, provided you stop your parking session in the app before the end time you selected.
The amount refunded corresponds to the unused parking time, calculated from the moment you stop your session until the end time you initially selected. It is automatically refunded to the bank account linked to the card you used to pay. The refund usually takes up to 3 working days.
If you don't stop your session before the selected end time, no refund is possible.
Other FAQs
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Getting started
- I can’t add my Bancontact card to the app.
- I did not receive a verification code via text message code during the installation procedure.
- I entered the wrong verification code during the installation procedure.
- I did not receive the verification code via email during the installation procedure. What happens now?
- How can I update my Bancontact Pay app?
- Making payments
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Privacy and security
- I want to log in to the app, but I've changed my phone number or email address.
- I use my smartphone to make payments. Does my mobile phone operator have access to my personal data?
- How can I protect the data in my app?
- What personal data is contained in the app?
- Why does the app want to send me messages?
- Functions of the app
- Services
- What to do in case of?
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Miscellaneous
- I’m seeing the ‘Authorisation failed’ error message. What can I do to resolve it?
- I can’t manage to install the app. What are the possible causes?
- I have forgotten my PIN or have entered an incorrect PIN three times. What do I need to do?
- I get a message that my bank is refusing the payment because my card or the beneficiary's card is blocked.
- What happens if I lose my smartphone or someone steals my device? Can they then use it to make payments?