What languages is the Bancontact Pay app available in?
The Bancontact Pay app is available in Dutch, French and English. The app automatically selects the language you have set as a user for the operating system of your smartphone. However, you can also set the language you want yourself in the settings on your phone (with Android) or for your apps (with iOS).
Other FAQs
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Getting started
- I can’t add my Bancontact card to the app.
- I did not receive a verification code via text message code during the installation procedure.
- I did not receive the verification code via email during the installation procedure. What happens now?
- I entered the wrong verification code during the installation procedure.
- How do I install the Bancontact Pay app?
- Making payments
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Privacy and security
- I want to log in to the app, but I've changed my phone number or email address.
- What personal data is contained in the app?
- I use my smartphone to make payments. Does my mobile phone operator have access to my personal data?
- How can I protect the data in my app?
- Why does the app want to send me messages?
- Functions of the app
- Services
- What to do in case of?
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Miscellaneous
- I’m seeing the ‘Authorisation failed’ error message. What can I do to resolve it?
- I have forgotten my PIN or have entered an incorrect PIN three times. What do I need to do?
- I get a message that my bank is refusing the payment because my card or the beneficiary's card is blocked.
- I can’t manage to install the app. What are the possible causes?
- What happens if I lose my smartphone or someone steals my device? Can they then use it to make payments?