What should I do if my card has been swallowed by an ATM/cash dispenser?

If your card has been swallowed by an ATM/cash dispenser, you will need to take action immediately.

If this takes place during office hours, walk in and inform the branch staff right away. They will either retrieve your card immediately or forward it to you as soon as possible.

Has your card been swallowed outside office hours?

Contact Card Stop immediately on 078 170 170 to have your card blocked. Also contact your your bank branch so that it can send you a new card as soon as possible.