How do I recognize a fake invoice?

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Pay special attention to:

• Unexpected invoices, e.g. strange timing or sender;
• Time pressure, e.g. 'final reminder' or a very short payment deadline;
• Strange details, e.g. email address or links;
• Requests for information that is normally never requested.

Tip 🔦

In doubt about an invoice? Do not just pay it. Contact the company directly via their official website or app. Never use the contact details listed on the invoice itself.

Tip 🔦 🔦

Activate the 'Invoices' feature in the Bancontact Pay app to receive and pay your invoices directly within your app going forward. Only trusted companies or organizations can send invoices through this channel.