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Frequently asked questions

Can I pay online with my contactless card?

Yes, you can use your contactless Bancontact card for all your online purchases. It works in exactly the same way as a traditional card.

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More questions in the sectionBancontact card

Can I pay contactlessly with my Bancontact card?

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Private / Bancontact card

Where can I pay contactlessly with my card?

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Private / Bancontact card

Why are there so few ATMs/cash dispensers in large cities?

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Private / Bancontact card

What should I do if my payment is not processed or not processed correctly?

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Private / Bancontact card

What limits apply to my Bancontact card?

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Private / Bancontact card
All questions in this section

Install the new app!

App Store link Google Play link

Why a new app?

We have brought together the advantages of the mobile apps Bancontact and Payconiq into 1 app. The best of both worlds. Today you can pay mobile everywhere where you can pay with the Bancontact or Payconiq apps.

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